Deposits & cancellations

At Saint + Sin, we require a deposit for any appointment prior to booking. This will be a minimum of 25% of the service cost and the true amount will be agreed upon booking. All deposits will roll over to the next appointment. If you decide not to book back in, your deposit will be taken off your final bill. If you cancel your appointment at least 48 hours before you are due to attend then you will be able to make a decision whether to keep your deposit for any future appointments or you may also request a refund.

• Any cancellations made less than 48 hours before an appointment will result in the loss of your deposit.
• Any cancellations made less than 24 hours before an appointment  will require a fee of 50% of the service cost.
• Any cancellations made less than 12 hours before an appointment will require a fee of 75% of the service cost.
• Any cancellations made less than 2 hours before an appointment or failure to attend without warning will result in a fee up to 100% of the service cost.

If you are more than 15 minutes late to your appointment this will count as a "no show" and you may be charged up to 100% of the service cost if your stylist does not have the time to carry out the service.

If you fail to pay these fees, you will no longer be able to book any services with Saint + Sin until payment has been made.

At Saint + Sin, we strive to create a safe , comfortable environment for all clients. If you need to bring a child or pet to your appointment, please discuss this with your stylist prior to booking. Due to the size and layout of the salon, we may need to arrange a quieter appointment time where fewer people are present.

For safety reasons, children and pets must remain supervised at all times. Professional chemicals, hot tools, and sharp objects are regularly in use and within easy reach throughout the salon, making constant supervision essential. This policy helps us maintain a safe environment for our clients, team, and any children or pets visiting the salon.